Local Experts on Culture and Bias with a Focus on Healthcare
We are a women-owned, Michigan-based business that specializes in bringing an academically valid approach to implicit bias training.
The CQ Difference
We train differently. From our evidence-based approach to our expert facilitators, we guarantee you will be pleasantly surprised by our offering.
Who We Are
We are a women-owned, innovative, research-based training and consulting firm founded right here in Michigan, that draws upon empirical research findings to help organizations and individuals around the world assess and improve Cultural Intelligence (CQ®). We believe our cultural differences empower us to build better communities and workplaces and we are on a mission to spread the transformative power of CQ® to healthcare and beyond.
We are proud of our women-owned certification and our local Michigan roots. Our solutions are available to MiDeal members, and we are a preferred vendor of the State of Michigan. We partner with some of Michigan’s largest healthcare systems and are proud of our partnership and ACCME accreditation with Michigan State Medical Society.
The CQ Difference
CULTURAL INTELLIGENCE, or CQ, is a globally recognized way of assessing and improving effectiveness in culturally diverse situations and is an academically valid approach to addressing Bias in a healthcare setting. It’s rooted in decades of rigorous, peer-reviewed, academic research conducted across more than 100 countries.
In other words, we are not interested in shaming or guilting anyone. We take a neutral and positive approach to bias in healthcare, and 94% of participants who take our courses leave feeling more confident addressing bias in their workplace.
Gold Standard Facilitators
Our team of CQ Certified Facilitators are all world-class and have been certified in Implicit Bias and Cultural Intelligence. They are trained in the use of the Cultural Intelligence Assessment™ and the Cultural Values Profile™, as well as all of the Cultural Intelligence Center’s training courses, aids and coaching materials.
Lynn Schmidt, PhD
Renee Slagter BSN, RN, MCTE
Jessica Franz, MSN, MA, RN
Janine Allen, EdD
Samara Hakim, JD
CQC Healthcare Solutions for Organizations
We offer healthcare workers a quality solution for the State of Michigan LARA mandated Implicit Bias Training requirement. Our Implicit Bias (or Unconscious Bias) solutions utilize the transformative power of Cultural Intelligence (CQ) to address Bias.
Our approach to Implicit Bias training is unique. We teach people to recognize and understand bias and we offer proven methods of managing bias with Cultural Intelligence (CQ).
Our Implicit Bias in Healthcare training solutions can be tailored for the needs of individual practitioners, or for both large and small organizations. For those organizations with internal training departments, we offer bespoke solutions that enable tailored, in-house training.
Our Healthcare Partners Include:
Why Choose the
Cultural Intelligence Center
for Your Implicit Bias Training Needs?
Our gold-standard implicit bias training meets the Michigan training requirements for healthcare licensure and renewals.
We have worked with some of the largest Michigan health care providers to improve the effectiveness of healthcare workers by helping them use cultural intelligence to manage bias, improve patient communication, and increase team effectiveness. We are a certified women-owned business and a preferred state of Michigan vendor. Reach out to us to learn more about how we can tailor an Implicit Bias in Healthcare program to fit your organization’s needs, regardless of its size.