Available Dates and Times

You will choose your session after you redeem your product in the CQC Learning Portal and take a short survey.

Registration for a session will close at 12:00 AM Eastern Time the day of the session.

All times are local to your time zone. All events are virtual.

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Schedule and Objectives

The Facilitator-led Online Discussion Will Include:

Pre-Work: Short survey (5 minutes prior to the training)
Facilitator-led online discussion (60 minutes of interactive training)
Post survey (5 minutes after the training is complete)
Certificate of Completion

The Implicit Bias e-Learning Will Include:

Module 1: Bias in Health care
- Recognize your own biases
- Describe the impact of bias in health care
- Current research on disparity in health care
- Identify ways bias has shaped the experiences of patients and providers
Module 2: CQ and Bias
- Identify the difference between explicit and implicit bias
- Apply Cultural Intelligence to manage everyday influences that can increase the application of bias
- Minimize the impact of implicit bias
Module 3: Impact of Implicit Bias
- Describe the impact of bias on patients and colleagues
- Identify the benefits of managing bias with CQ
- Develop a sustained commitment to managing bias in health care interactions
Module 4: Examples of Bias in Health Care
- Identify common forms of bias
- Recognize microaggressions and micro-affirmations
Module 5: Skills to Manage Bias
- Recognize bias
- Apply CQ when responding to bias
- Describe effective responses to bias
Module 6: Action Plan
- Assess your ability to respond to bias
- Develop a sustainable action plan for managing bias with CQ

Fees, Cancellation, and Transfer Policy

We reserve the right to cancel a workshop session up to 30 days prior. Full refunds will be given if we do so. Otherwise, all purchases are non-refundable.

Implicit Bias In Healthcare Masterclass – 2 HR

Next Training Date/Time:

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The Implicit Bias in Healthcare Masterclass is a 2-hour blended learning option. It includes a one-hour live, facilitator-led online discussion on implicit bias in health care, as well as a one-hour Implicit Bias e-learning focused on health care situations, which can be completed as your schedule allows.

Duration: 2 Hours (All Times are EST)

Format: Interactive Virtual Training & e-Learning

Additional Training Highlights:
LARA compliant blended learning includes a 1 hour interactive, instructor-led session & a 1 hour online learning course
Sessions are available on multiple dates/times for your convenience (including nights and weekends)
Expert healthcare facilitators
Non-Polarizing Language
The CQ Difference
Certificate of Completion

LARA Approved

New Life Skill

Completion Certificate

No Shaming

Builds Confidence

You Will Receive

Pre- and Post-Survey to test your awareness of Implicit Bias

Take an Implicit Bias assessment at the very beginning of the program to establish a baseline. Retake the assessment after you have completed your training to compare the two scores to show learning has taken place.

Pre- and Post-Survey Feedback Reports

Reports detailing results from both surveys so you can compare your Pre-assessment results and your Post-assessment results.

1 hour virtual facilitator-led guided training

The Implicit Bias in Healthcare virtual session provides healthcare practitioners and professionals with an in-depth understanding of implicit bias (often called unconscious bias) and explicit bias. This session teaches you how to manage your bias and interactions with diverse patients, practitioners and peers.

1 hour Implicit Bias online training course

Based on the proven research about Cultural Intelligence (CQ), this online training course helps learners build awareness, develop strategies for managing bias, and ultimately reduce the application of bias in the workplace and beyond.

Downloadable Credential

A downloadable sharable credential you can embed in your email signature, print out, or use however you wish.

Hear What Others Say

94% of our participants report they are better able to recognize and deal with bias in themselves and their colleagues

"Thank you so much for this training, this has been both informative and interesting, a great way to self-improve"

"I can use CQ strategies, drive, knowledge and action points to address micro-aggressions and implicit bias to make health care delivery more equitable for all."

"I feel more confident identifying micro aggressions, and feel enabled to eliminate them for myself and others"

"Using CQ and providing microaffirmations to help eliminate bias in the work place"

"I wasn't looking forward to this, but I liked the way it was presented. All are things I've noticed and tried to give the best care and compassion to all of my patients whatever their backgrounds were. I do think it's good for people to be aware of their behaviors, most people don't do self-examinations."

"This has probably been the best course I have taken in a very long time and have enjoyed all the chat as well"

"We all have cultural biases and I learned how to address them appropriately by using cultural intelligence."

"Thank you so much for this training! I will bring this back to my work and ask the institution to require this for all staff."

"I loved learning about micro-affirmation and plan to use that in my workplace. It provides me with a better way to handle it without ignoring it."

"I learned how to be more aware of the things I have previously allowed myself to think or act when caring for patients and how to use micro affirmations"

"This training has been great! Thanks so much for providing it!"

"Its important to be an advocate for CQ and promote CQ to your coworkers"

"The most important thing I learned was the difference between equality and equity. Good example"

"This information was fantastic. Learned new term: microaffirmation."

"We are all inherently biased as human beings. Reflecting on our biases and what we do with those is what’s important. Learning and growing by taking courses like this can make the difference."

"This presentation was very thought provoking"

"very insightful and learned a good deal to apply in practice, thank you!"

"The most important things that I learned about were system 1 and system 2 based thinking. Now I know it is important to transition to system 2 thinking when we interact with others especially patients."

"Be aware and apply - Drive, Knowledge, Strategy, Action - a great model!! Disrupt Bias!"

"Thank you so much for this course. You really did a great job explaining the information with clarity and understanding"

"cq is building blocks and I can get better at it with daily practice."

"Thank you, I appreciate the thought and time you put into developing this webinar"

"The most important thing that I learned today to be mindful of the verbiage that you are using when conversating with people as they may perceive it to be meant in a different way than what you mean. Take a deep breath and think before you talk. Defining equity and equality was eye opening to say the least"

"Thank you for the informative training and study packet. Well done!"

"it was a refreshing and insightful instruction and thank you"

"I think one of the most important take aways is that we all have a duty to hold each other accountable in regards to implicit bias"

"challenge our own thinking and accept when we might be the problem. Assume positive intent when possible. even with colleagues."

"I think one of the most important take aways is that we all have a duty to hold each other accountable in regards to implicit bias"

"This was very informative. Yes, we all have biases, but you have given very useful information on how to manage them."

"Thank you! This has been great topic and webinar"

"Thank you for a great presentation. Eye-opening."

"This session made me to think broader"

"Thank you for so much information and thought-provoking ideas"

"Thank you! Great job!! Very very interesting! Well done!"

"Thank you for the information and great resources"

"thank you, this was very thought provoking"

"Way we can utilize CQ in our careers"

Subtotal	$79
Total	$79

Subtotal	$79
Total	$79

Implicit Bias Training for
Michigan Healthcare Workers

The Facilitator-led Online Discussion Will Include:

The Implicit Bias e-Learning Will Include: